Shipping Policy

How long will it take for the order to reach me?


Please refer to the product page for estimated shipping and delivery timelines. For in-stock items, delivery typically takes 3-5 days from the time of order, while made-to-order items or custom-made orders may require up to 10-20 days. If your order includes multiple items, they may arrive in separate shipments. Please note that these delivery estimates are approximate, and delays beyond our control may occasionally occur. We will notify you promptly if any such delays arise.

My order has been shipped. Can I track it?

Once your order has been dispatched, you can track it in the My Order section. We will also send you updates via email or WhatsApp. For any further assistance, feel free to reach out to our customer support team.

What can I do if my order dispatch is delayed?

We strive to deliver your products within the estimated timeframe. If your package hasn't arrived by the expected delivery date, please contact us at care@coyu.com, and we'll work to resolve the issue promptly.